Our Terms, Conditions & Policies

Terms and Conditions

Please take a moment to read through our T&C’s, if you have any questions please call 01985 878795 and we’ll be happy to help.

Of Ironfire Furniture Limited, 20 February 2017 .

Company number 10628868.

Registered office: 130 Bournemouth Road, Chandlers Ford, Hampshire. SO53 3AL


1.1 Where the following expressions appear they have the following meanings;

“Contract” means any contract between you and us for the sale and purchase of the goods;

“Contract Price” means the value of goods ordered by you;

“Delivery Point” means the place where delivery of the goods is to take place.

“Goods” means any goods which we agree to supply to you (including any part or parts of them);

“Order” means the goods ordered from us and signed for by you;

“Order Confirmation” means the letter sent from us to you confirming the agreed sale that took place;

“Working Days” means any day from Monday to Friday excluding English bank and public holidays between the hours of 8am to 6pm;

“You, Your” means the customer details which are on the order confirmation.


2.1 The amount and description of the goods we send you will be set out in our invoice.

2.2 We will confirm that we have accepted your order either by sending you an order confirmation or by simply delivering the goods to you.

2.3 Unless we agree otherwise in writing, the delivery of the goods will be to your place of business.

2.4 Any dates we give you for delivery of the goods are intended to be an estimate. If we do not specify any dates, delivery will be within a reasonable time.

2.5 Subject to other provisions of these conditions we will not be liable to you for any direct, indirect or consequential loss, costs, damages, charges or expenses caused  directly or indirectly by any delay in delivering goods to you, nor will any delay entitle you to terminate the Contract unless the delay is longer than 14 working days.

2.6 Before delivering to you, we will record the quantity and weight of goods as they leave our premises. This will be evidence of the quantity of goods received by you upon delivery unless you can prove otherwise.

2.7 All goods in the order, are covered by the manufacturers 12 month guarantee.

This will take effect from the date of invoice.


3.1 When you place an order with us or accept a quote from us to supply you with the goods, this means that you have agreed to buy the goods from us subject to these terms and conditions.

3.2 When you or one of your employees signs the order confirmation, you are legally committed to the agreement between us under these terms and conditions.

3.3 When accepting delivery you are signing to confirm that you have checked the goods and they’ re undamaged.

3.4 You must carefully check the order when it is delivered to you. If you cannot check the order, you should sign the delivery documentation as “damaged” The delivery documentation must either be signed by you or someone you have authorised to sign on your behalf.

3.5 If the goods are damaged in any way or are different to what was expected when they are delivered, you must leave them in the exact packaging they were delivered in and return them with delivery courier.

3.6 Once delivery/ installation of the goods has taken place, you have five working days to notify us of any manufacturing faults relating to the supply and delivery of goods and services. After this time has passed it will be assumed that the delivery/installation/products are satisfactory. We will not accept any liability for any problems arising with the order after this time has passed.

3.7 To the extent permitted by law, you cannot change your mind or request different goods once delivery has been made.

3.8 If for any reason you fail to accept delivery of any of the goods or we cannot deliver the goods to you on time because you have not provided appropriate instructions, documents, authorisations or are delayed in any way.

3.8.1 You will be responsible for any damage to the goods after such time;

3.8.2 We may store the goods until delivery and you will be liable for all related costs and expenses associated with the non delivery of the goods:

3.8.3 You will be responsible for any costs associated with returning goods.

3.9 You must provide at your own expense all adequate and appropriate equipment and manual labour at the delivery point for unloading the goods.

3.10 You are solely responsible for investigating any planning or other permission require, on your premises. Any required permission must be obtained prior to the agreed delivery date of the goods ordered.

3.11 You are responsible for the goods from the time of delivery.

3.12 You will not legally own the goods until we have received in full all sums due to us in respect of the goods.

Until legal ownership of the goods has passed to you, you will;

3.12.1 Hold the goods on trust for us;

3.12.2 Use/ Store the goods separately from all of your other goods in such a way that they remain easily identifiable;

3.12.3 Not destroy, damage or cover up any identifying mark or packaging on our relating to the goods;


3.12.4 Maintain the goods in a satisfactory condition and keep them insured on our behalf for their full price against all risks to our reasonable satisfaction. We may request that you provide us with a copy of the policy of insurance in relation to the goods.

3.13 Your right to possession of the goods will end immediately if;

3.13.1 You have a bankruptcy order made against you; or

3.13.2 You are unable to pay your debts within the meaning of Section 123 of the Insolvency Act 1986; or

3.13.3 You cease to trade; or

3.13.4 You allow a charge to be taken over any of the goods.

3.14 You agree to give us permission to enter your premises where the goods are being used in order to inspect

them or where your right to possession of the goods has ended, to recover the goods.

3.15 If the Contract is terminated, the rights in clauses 3.12 to 3.13 shall remain in effect.

3.16 If you fail to pay us any sum due under the contract, you will pay interest on the sum outstanding from the due payment date at 2% above the base lending rate of Abbey Bank plc, and this interest will accrue on a daily basis until payment is made, whether before or after any court judgment.


4.1 Where payment of contract is agreed in instalments, you commit to pay back the loan in the agreed instalments over the agreed time period. Any default or failure of payment will result in the loan being cancelled and the outstanding amount being due immediately.

4.2 The following provisions set out our entire financial liability (including any liability for the acts or omissions of our employees, agents and subcontractors) to you in respect of;

4.2.1 Any breach of these conditions;

4.2.2 Your use of the goods or resale of the goods, and

4.2.3 Any statement, act or omission including negligence arising in connection with the Contract.

4.3 All warranties, conditions and other terms implied by statute or common law (save for conditions implied by section 12. The Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from the Contract.

4.4 Nothing in these conditions excludes or limits our liability in respect of:

4.4.1 Death or personal injury caused by our negligence; or

4.4.2 Section 2 (3) of the Consumer Protection Act 1987; or

4.4.3 Any matter for which it would be illegal for us to exclude liability; or

4.4.5 Fraud or fraudulent misrepresentation.

4.5 Subject to conditions 4.3 and 4.4:

4.5.1 Our total liability arising in connection with the performance of the Contract will be limited to the Contract price; and

4.5.2 We will not be liable to you for any economic loss, loss of profit, loss of business, loss of goodwill or otherwise whether direct, indirect or consequential, or any claims of consequential compensation whatsoever which arise out of or in connection with the Contract.

4.6 We reserve the right to defer the date of delivery or to cancel the Contract or reduce the volume of goods ordered by you if we are prevented from or delayed in the carrying on of our business due to circumstances beyond our reasonable control.

4.7 All communications between us about the Contract must be in writing, marked for the attention of A. Knight

4.7.1 Communication to us, must be sent to Ironfire Furniture Limited, Chapelbarn Yard, Wylye BA12 0QQ.

4.7.2 Communications to you, will be sent to the trading address shown on the original order.

4.8 Communications shall be said to have been received;

4.8.1 If sent by first class post, two days (excluding weekends, bank and public holidays) after posting

4.8.2 or If delivered by hand, on the day of delivery; or

4.8.3 If faxed on a working day before 4pm, at the time of transmission. If after, next working day.

4.9 We may terminate the contract without liability if;

4.9.1 You breach of any of your obligations under the Contract which you are unable to correct;

4.9.2 You fail to correct a breach of your contractual obligations which is capable

4.9.3 You become bankrupt or insolvent;

4.9.4 Or you stop, or threaten to stop carrying on in business.



Social Media Terms and Conditions 

Here’s a good template for standard ‘T&C’s’ that you can use for your competition…

  1. The promoter is:IronFire Ltd whose registered office is at.
  1. The competition is open to residents of the United Kingdom aged 18 years or over except employees of IronFire Industrial Furniture or RI Manufacturing and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
  1. There is no entry fee and no purchase necessary to enter this competition.
  1. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  1. Route to entry for the competition and details of how to enter are via http://www.facebook.com/ironfirefurniture
  2. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
  1. Closing date for entry will be as stated on the competition post. After this date the no further entries to the competition will be permitted.
  1. No responsibility can be accepted for entries not received for whatever reason.
  1. The rules of the competition and how to enter are as follows: Like and Share the competition post, and Like the IronFire Furniture Page.


10. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

11. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

12. The prize is as follows: 1 IronFire coffee table

The prize is as stated and no cash or other alternatives will be offered.The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

13. Winners will be chosen: on closing of the competition and will be at random, and videoed for full transparency.

14. The winner will be notified by email and/or DM on Twitter/Facebook within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

15. The promoter will notify the winner when and where the prize can be collected / is delivered.

16. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

17. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

18. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

19. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

20. The winner’s name will be available 28 days after closing date by emailing the following address: hello@iron-fire.co.uk

21. Entry into the competition will be deemed as acceptance of these terms and conditions.

22. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to IronFire Industrial Furniture and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://www.iron-fire.co.uk.